{
  "case_id": "SYN-ECO-12",
  "source": {
    "id": "order:A-104",
    "verified": true
  },
  "extracted": {
    "request_type": "refund",
    "amount": "3200 TRY",
    "reason": "size_mismatch"
  },
  "unknowns": [
    "delivery_confirmation"
  ],
  "rule_result": {
    "state": "HUMAN_APPROVAL",
    "reason": "CONSEQUENTIAL_ACTION"
  },
  "proposed_action": "Prepare refund review only",
  "authority_owner": "Authorized operations reviewer",
  "allowed_actions": [
    "EDIT",
    "REJECT",
    "ESCALATE",
    "APPROVE_FOR_MANUAL_EXECUTION"
  ],
  "external_write": false,
  "synthetic": true
}